# mthd media - full site text
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Generated: 2026-09-30
Pages: 12
---
title: Social Media & Internet Marketing | mthd media, Loudoun VA
description: Internet marketing and social media management in Loudoun County, VA, for Ashburn, Leesburg, and Sterling. Call or text (571) 888-2204.
# mthd media Social media and internet marketing for local businesses in Loudoun County, Virginia.
## Every day, more than 5 billion people spend 7+ hours looking at a screen.
It's the first thing most people check in the morning and the last thing they put
down at night. Attention lives there now, and your next customer is holding it.
## A lot of businesses are still marketing like it's the 1990s.
Postcards, door hangers, a banner out front, a quarter page in the local paper. Each
one requires a lot of money, effort, and planning. Plus, each one only works if
someone cares to look away from their phone for a second.
## You can't get noticed where nobody is looking.
So we go where they are.
## We put your business where their attention already is.
mthd media runs social media for local businesses from start to finish. You get the
growth, success, and freedom without ever having to lift a finger.
### Strategy
A plan built around your business, your customers, and what you want more of.
### Content
Reels, posts, and stories made for your business, then edited and captioned for each platform.
### Management
We post, reply to comments, watch the numbers, and send you a report every month.
See every service →
## Local to Ashburn, Leesburg, and Sterling.
We're a social media and internet marketing studio based in Loudoun County. Most of
our clients are in Ashburn, Leesburg, Sterling, Purcellville, Middleburg, Hamilton, and
Round Hill: restaurants, trades, clinics, studios, and shops. Being close by means we
can come out and film at your place when it makes sense for your content.
### What it costs
Plans run $999 to $1,999 a month plus ad spend. Websites start at $499. Month to
month, with 30 days notice to cancel.
Full pricing → FAQ →
### Talk to a person
Call or text (571) 888-2204 , or email
contact@mthd.media . We work by appointment
and reply the same business day.
Text us → @mthd.media on Instagram →
## Let's get your business on their screen.
Book a 15-minute call and tell us about your business. If we're not the right fit, we'll say so.
Book a free call See what we do →
Or call or text (571) 888-2204
---
title: About mthd media | Social Media Studio, Loudoun County
description: mthd media is a social media management agency based in Loudoun County, Virginia. We help brands show up, stand out, and grow online.
# Your brand. Amplified.
mthd media is a social media studio in Loudoun County, Virginia, for brands that want to show up, stand out, and grow.
## Who we are
We run social media for local businesses from start to finish: strategy, content,
posting, and growth, so you can focus on running the business.
Good social media takes more than posting. It takes a consistent voice, a clear plan,
and content people actually care about. That's what builds an audience, earns trust,
and turns followers into customers.
The name is said "method media", written without the vowels. We're an independent
studio founded by Gautham Appou, and we aren't connected to any other agency with a
similar name.
## How we work
### Intentional
Every post and caption has a reason behind it. We don't post just to post.
### Consistent
Your brand shows up on schedule, in one voice. That's what builds trust.
### Results-driven
We track the numbers that matter: growth, engagement, and what it does for your business.
## Based in Loudoun County
We work with local businesses across Ashburn, Leesburg, Sterling, Purcellville,
Middleburg, Hamilton, and Round Hill, and with brands elsewhere in Northern Virginia and
the D.C. area. Being nearby means we can come out and film when it helps your content,
and you always have someone local to talk to.
We post what we preach.
@mthd.media
Follow on Instagram →
## Ready to work together?
Tell us about your brand and we'll figure out what we can build.
Get in touch Or book a free call →
Or call or text (571) 888-2204
---
title: Internet Marketing Services, Loudoun County VA | mthd media
description: Internet marketing and social media management in Loudoun County, VA: strategy, filming, editing, captions, posting, reporting, and websites.
# Social media and internet marketing
We handle how your business shows up online: strategy, content, daily management, reporting, and the website it all points to. Based in Loudoun County, working with businesses across Ashburn, Leesburg, and Sterling.
## Made where your business happens.
The content that works best comes from your actual business: the kitchen, the chair,
the job site. We can come film when that helps, or you send us clips from your phone
and we edit, caption, and post them.
## Social media strategy
A plan built around your brand, your audience, and your goals, so every post has a job to do.
- Audience & competitor research
- Platform choice & priority
- Content pillars & brand voice
- Monthly content calendar
## Content creation
Posts, reels, stories, and graphics made to stop the scroll and sound like you.
- Posts, reels & stories
- Captions & copywriting
- Graphics & visual templates
- A style guide for your brand
## Account management
We schedule, post, and fine-tune your profiles, so you stay consistent without spending your time on it.
- Scheduling & publishing
- Profile optimization
- Hashtag & reach strategy
- Ongoing performance review
## Growth & analytics
A monthly report in plain language: what grew, what worked, and what we're changing next.
- Monthly performance reports
- Engagement & reach tracking
- A/B content testing
- Adjustments based on the data
## Community management
We reply to comments and messages on your behalf, so your followers get a real answer.
- Comments & DMs
- Audience engagement
- Community building
- Reputation monitoring
## Website design & development
New
Your social media sends people somewhere. We build fast, mobile-first sites that turn
those visits into customers.
- Custom, mobile-first design
- Copy & on-brand visuals
- Booking, forms & online stores
- SEO, hosting & ongoing care built in
See website pricing →
## Let's build your social media presence together.
Book a 15-minute call and tell us about your business. We reply to calls and texts the same business day.
Book a free call Or send us a message →
Or call or text (571) 888-2204
---
title: Social Media Management Pricing | mthd media
description: Transparent social media management pricing. Plans from $999/month, websites from $499. Month-to-month, no lock-in. Loudoun County, Virginia.
# Simple, transparent pricing.
Plans start at $999 a month. Month to month, no lock-in. Book a call and we'll find the right fit.
Loudoun County Outside Loudoun County
## Intro
$999 /month
+ ad spend
- 2 Reels per week
- On-site filming available
- Captions & hashtags written
- Delivered in 3 business days
- Monthly performance report
- Content strategy
- Managed posting schedule
- 1 platform (your choice)
Get started
Most popular
## Standard
$1,499 /month
+ ad spend
- 4 Reels per week
- On-site filming available
- Captions & hashtags written
- Delivered in 2 business days
- Bi-weekly performance report
- Content strategy included
- Managed posting schedule
- 2 platforms (we'll recommend the right fit)
Get started
## Growth
$1,999 /month
+ ad spend
- Daily short-form content
- On-site filming available
- Captions & hashtags written
- Delivered in 1 business day
- Weekly performance report
- Full content strategy
- Managed posting schedule
- Instagram, TikTok & YouTube Shorts
Get started
Right now we only film for clients in Loudoun County. Outside it, you send the
footage and we handle everything else.
## Intro
$999 /month
+ ad spend
- 2 Reels per week
- You send footage, we edit & post
- Captions & hashtags written
- Delivered in 3 business days
- Monthly performance report
- Content strategy
- Managed posting schedule
- 1 platform (your choice)
Get started
Most popular
## Standard
$1,499 /month
+ ad spend
- 4 Reels per week
- You send footage, we edit & post
- Captions & hashtags written
- Delivered in 2 business days
- Bi-weekly performance report
- Content strategy included
- Managed posting schedule
- 2 platforms (we'll recommend the right fit)
Get started
## Growth
$1,999 /month
+ ad spend
- Daily short-form content
- You send footage, we edit & post
- Captions & hashtags written
- Delivered in 1 business day
- Weekly performance report
- Full content strategy
- Managed posting schedule
- Instagram, TikTok & YouTube Shorts
Get started
Not sure which plan fits? Book a free call and we'll figure it out together.
## Website design & development
A one-time build from $499, then a monthly plan to keep it running.
### Development
From $499 one-time build
- Custom, mobile-first design
- Copywriting & on-brand visuals
- Contact, booking & store setup
- Connected to your domain
- SEO & analytics built in
- Delivered in 2–4 weeks
### Running it
Varies monthly plan
- Hosting & domain management
- Security, backups & monitoring
- Unlimited small edits
- Content & page updates
- Priority support
- Scales with your site · cancel anytime
A simple site costs less to run than a busy online store, so the plan is sized to
your site and you only pay for what it needs.
Get your instant quote ↓
## Price your site in under a minute
Answer a few quick questions and get a ballpark on the spot. No waiting on a quote.
Turn on JavaScript to use the instant estimator, or book a free call and we'll quote you directly.
## How we compare
Big-agency quality without the big-agency invoice.
What you're paying for
Typical agency
Freelancer
mthd media
Website build
$3,000–$10,000
$1,500–$5,000
From $499
Monthly upkeep
$150–$500
Hard to reach
From ~$29
Social media management
$2,500–$6,000/mo
$500–$1,500/mo
$999–$1,999/mo
Turnaround
2–4 months
Unpredictable
2–4 weeks
Edits & support
Billed hourly
If they reply
Included in run plan
Website + social together
Two vendors
Rarely both
One team, bundled
Typical U.S. ranges for agencies and freelancers. Your exact quote depends on your project.
## Not sure which plan fits?
Book a 15-minute call and we'll help you pick. If we're not the right fit, we'll say so.
Book a free call See what we do →
Or call or text (571) 888-2204
Launch Bundle
## A website and a following.
Pair a professional website with ongoing social media management and we'll build your site at a discount. One team, one brand, one plan.
Website build $499 $249
+
Standard social $1,499 /mo
Half off your website build when you start on a Standard or Growth plan.
Book a free call → Browse all plans
---
title: Why Choose mthd media | Loudoun County Social Media
description: See how mthd media compares to a typical social media agency — custom strategy, founder-led, transparent pricing, and direct communication.
# How we're different.
We're not a typical agency. Here's what that means in practice.
Topic mthd media Typical agency
Approach A strategy built for your brand and goals The same playbook for every client
Who does the work The founder, start to finish A pitch team, then rotating junior staff
Communication Direct access and fast replies Account managers and ticket queues
Content Original work in your voice Templates and stock visuals
Reporting Plain-English takeaways you can act on Dashboards full of vanity metrics
Pricing A flat monthly rate, no hidden costs Hidden fees, hourly billing, long contracts
## What that means in practice
### Founder-led is a capacity decision
Agencies win accounts with a senior pitch, then hand the work to whoever is free.
Here, the person who plans your strategy is the person making your content, because
we only take on as many clients as we can do well.
### Month to month keeps us honest
Everything runs month to month with 30 days notice. No annual contract, no exit fee.
If it stops being worth $999 a month, you can leave, so we have to keep earning it.
### Your passwords stay yours
We're added as a partner through Meta Business Suite for Instagram and Facebook, and
the equivalent on TikTok and YouTube. You own every account and can remove our
access anytime.
### No follower-count promises
Nobody can honestly guarantee a number. What we commit to is that everything in your
plan ships on schedule, with a revision round on each piece. Give it about three
months before judging the trend.
## Ready to work with a team that actually gets it?
Book a 15-minute call and tell us about your business. If we're not the right fit, we'll say so.
Book a free call See pricing →
Or call or text (571) 888-2204
---
title: Our Team | mthd media, Loudoun County VA
description: Meet the team behind mthd media, a social media management studio based in Loudoun County, Virginia.
# The people behind the work.
mthd media is a small studio in Loudoun County, Virginia. Small on purpose: the person you meet on the first call is the person who makes your content and answers your messages.
## Gautham Appou
Founder
Gautham runs strategy, content, and editing for every account the studio takes on. He
started mthd media to give Northern Virginia businesses the kind of social presence
that usually takes an in-house content team, without the cost of hiring one.
## What a small team changes
### You always know who has your account
No account manager relaying notes to a team you never meet. You talk to the person
doing the work, so nothing gets lost between the brief and the edit.
### Local when it helps
We're based in Loudoun County, so we can come film at your place when that's what
your content needs. If you're farther away, send us your footage and we handle the
editing, captions, and posting.
### About two weeks to your first post
You get a strategy call within 24 hours of signing on, and your first post usually
goes live around two weeks later. Every piece gets a revision round, so nothing goes
out that you haven't seen.
### You keep control of your accounts
We're added as a partner through Meta Business Suite and the equivalent on TikTok
and YouTube. No passwords change hands, and you can remove our access anytime.
## Ready to work with us?
Book a 15-minute call and tell us about your business. If we're not the right fit, we'll say so.
Book a free call How we're different →
Or call or text (571) 888-2204
---
title: FAQ — Contracts, Pricing & How We Work | mthd media
description: Answers about working with mthd media: month-to-month contracts, 30-day cancellation, filming in Loudoun County, and how billing works.
# Questions you probably have.
If something isn't answered here, reach out and we'll get back to you.
Ask us directly
## Working with us
### Is there a minimum contract?
No. Everything is month-to-month. There's no lock-in.
### How much notice do I need to cancel?
30 days. Let us know before the next billing cycle and you won't be charged for the following month.
### Do you film at my location?
Often, if you're in Loudoun County. We can come film at your place when it helps your content. Farther away, you send us footage and we handle editing, captions, and posting from there.
### Do you work with clients outside Northern Virginia?
Yes. We work with anyone, anywhere.
### Which platforms do you work on?
We'll recommend the right one based on where your audience actually is. If you already know which platform you want, we work with that. Intro covers one platform, Standard covers two, and Growth covers Instagram, TikTok, and YouTube Shorts.
### How long until my first post goes live?
About two weeks from when you sign on. You'll have a strategy call within 24 hours of signing, and content production starts right after.
### What if I don't like a piece of content?
Each deliverable comes with one revision round. If you need more than that, we'll work something out at an hourly rate.
### Do you need access to my accounts?
No passwords. We get added as a partner through Meta Business Suite for Instagram and Facebook, and through the equivalent for TikTok and YouTube. You keep full control of your accounts the entire time.
### Do you guarantee results?
We don't promise specific follower counts or engagement numbers — no honest agency can. What we do guarantee is that everything in your plan gets delivered on time, every week. If you're not happy after 60 days, cancel with 30 days notice.
### When do I pay?
There's a one-time onboarding fee of $250 due before work starts. After that, you're billed on the 1st of each month, with the first month paid upfront.
## Social media management, explained
### How much does social media management cost?
Most agencies charge between $500 and $5,000 a month depending on how much content is produced and whether filming is included. Our plans run $999 to $1,999 a month plus ad spend, covering filming, editing, captions, posting, and reporting.
### What does a social media manager actually do?
A social media manager plans what gets posted, creates the content, writes the captions, schedules everything, and reports on what worked. We handle all of it, including filming and editing, so nothing lands back on your plate.
### Is hiring a social media agency worth it for a small business?
It is worth it when posting consistently is the thing you keep dropping. An agency costs less than a full-time hire and removes the weekly production work. If you already post reliably and see results, you may only need help with strategy.
### Should I hire an agency or manage social media in-house?
In-house makes sense if someone on your team already films and edits well and has hours free each week. An agency makes sense when that time does not exist. A full-time social media hire in Virginia typically costs far more per year than a monthly retainer.
### How much does a social media manager cost per month in Northern Virginia?
Monthly retainers in Northern Virginia typically run from around $800 for basic posting to $3,000 or more for daily content with filming. Our Loudoun County plans start at $999 a month.
### How long does it take to see results from social media marketing?
Expect around three months before growth becomes steady. Early weeks are for testing what your audience responds to. Reach usually moves first, then followers, then enquiries. Anyone promising results in a few weeks is guessing.
### What is included in social media management?
Typically strategy, content creation, captions and hashtags, scheduling and posting, community replies, and performance reporting. Our plans include filming and editing too, which many agencies charge separately for or expect you to supply.
### How often should a business post on Instagram?
Two to four times a week is enough for most small businesses, provided it is consistent. Posting daily with weaker content usually performs worse than posting twice a week with content worth watching.
### Do I have to give an agency my account passwords?
No, and you should not. A legitimate agency requests partner access through Meta Business Suite for Instagram and Facebook, and the equivalent for TikTok and YouTube. You keep ownership and can revoke access at any time.
### Where is mthd media based?
mthd media is a social media management studio based in Loudoun County, Virginia, serving Northern Virginia and the greater Washington D.C. area. We can film on site for local clients and work remotely with brands elsewhere in the United States.
## Still have a question?
Book a 15-minute call and ask us anything. If we're not the right fit, we'll say so.
Book a free call See pricing →
Or call or text (571) 888-2204
---
title: Contact mthd media | Loudoun County, VA
description: Get in touch with mthd media, a social media management agency in Loudoun County, Virginia. Tell us about your brand and let's grow your presence online.
# Let's talk.
Tell us about your brand and we'll get back to you within 24 hours. Rather talk it through? Book a call or send us a text.
Name
Email
Brand / Company (optional)
Message
Send message →
## Message sent!
Thanks for reaching out. We'll get back to you within 24 hours.
Book a call instead →
Prefer to book directly?
Book a free 15-min call →
Call or text us
(571) 888-2204
Texting works as well as calling. We work by appointment, so if we miss your call,
leave a message and we'll get back to you the same business day.
Email
contact@mthd.media
Instagram
@mthd.media
## What happens after you hit send
A person reads it, not an autoresponder. If you share a handle or a website, we look
through it first, so our reply is actually useful.
You'll hear back within 24 hours on a business day. If we can help, we'll suggest a
15-minute call. If we can't, we'll say so and point you somewhere better. Wondering
about cost first? The pricing page and the
FAQ cover most of it.
## Where we work
We're based in Loudoun County, Virginia, and work with businesses in Ashburn,
Leesburg, Sterling, Purcellville, Middleburg, Hamilton, Round Hill, and across Northern
Virginia and the D.C. area.
Being close means we can come film at your place when it helps your content. Farther
away? Send us your footage and we handle strategy, editing, captions, and posting from
here.
---
title: Book a Free Call | mthd media, Loudoun County VA
description: Book a free 15-minute call with mthd media, a social media management agency in Loudoun County, Virginia. No pitch — just a conversation.
# Let's talk about your brand.
Pick a time that works for you. We'll spend 15 minutes getting to know your business and how we can help it grow.
## What happens on the call
- ### Tell us about your brand
Your goals, your customers, and what you post now, if anything.
- ### Hear our approach
Exactly how we'd grow your business on social media.
- ### No pressure
It's a conversation. We only work together if it's the right fit.
## Before you book
### What to bring
Nothing prepared. It helps to know the one thing you want social media to do for you:
bookings, foot traffic, or looking credible when someone searches your name. If you
already post, send us your handle first.
### Who should be on it
Whoever decides what the brand sounds like, usually the owner. Fifteen minutes covers
goals, audience, and which platforms are worth your time.
### If it's a fit
We send a plan and a quote. Plans start at $999 a month, month to month, with a
one-time $250 onboarding fee. You get a strategy call within 24 hours of signing, and
your first post goes live about two weeks later.
### Rather write it out?
Send the details through the contact form and we'll
reply within 24 hours, or read the FAQ first.
Quick question
## How did you hear about us?
Google / search Social media Referral from another business Other
Referral
## You're in for a deal.
On average, businesses pay $900 for a high-end custom website. With a referral, you pay $300 — that's 67% off.
Referral code
Continue to booking ← Back
Thanks!
---
title: Terms & Conditions — mthd media
description: Terms and conditions for using mthd media's services and client portal.
# Terms & Conditions
Last updated: June 2026
## 1. Agreement to these terms
By requesting access to or signing in to the mthd media client portal, you confirm
that you have read, understood, and agree to be bound by these Terms & Conditions.
If you do not agree, do not use the portal or our services.
These terms apply to all clients, visitors, and users of the portal and the website
located at mthd.media . References to "we," "us," or
"our" refer to mthd media. References to "you" or "your" refer to the client or user.
## 2. Portal access & confidentiality
Access to the mthd media client portal is by invitation only. Your sign-in link (magic
link) is private, single-use, and expires after 1 hour. You must not share your magic
link, sign-in link, or any portal credentials with anyone outside your organization or
the mthd media team.
You are responsible for maintaining the confidentiality of your account. If you believe
your access has been compromised, contact us immediately at
contact@mthd.media .
We reserve the right to revoke portal access at any time if we believe these terms have
been violated or if the client relationship has ended.
## 3. Services
mthd media provides social media management services including strategy, content creation,
scheduling, and account management. The specific scope, deliverables, and pricing for
your engagement are defined in a separate service agreement or proposal communicated
directly between mthd media and the client.
We reserve the right to modify, suspend, or discontinue any part of our services at any
time with reasonable notice. We will not be liable for any interruption or change in services.
## 4. Content & intellectual property
Content created by mthd media on your behalf (including graphics, copy, videos, and
strategy documents) remains the intellectual property of mthd media until full payment
has been received. Upon payment, ownership of client-specific deliverables transfers to you.
Reports, analytics data, and portal materials made available to you are for your own
business use only. You may not redistribute, resell, or publicly share portal content
without prior written permission from mthd media.
You grant mthd media a non-exclusive license to use your brand assets, logos, and
content solely for the purpose of delivering the agreed services.
## 5. Payments & cancellation
Payment terms are outlined in your individual service agreement. Invoices are due on
the date specified. Late payments may result in a pause or suspension of services.
Ongoing services are billed monthly in advance via Stripe. Plan upgrades or downgrades
may be requested through the client portal; approved changes take effect on the first
day of the following month. Advertising spend is billed separately and is not included
in plan pricing.
Either party may terminate services by providing written notice in accordance with the
notice period in your service agreement. Upon termination, any outstanding invoices
become immediately due.
## 6. Client responsibilities
You agree to:
- Provide accurate information when requesting portal access or communicating with us.
- Respond to requests for approvals, feedback, or assets within a reasonable timeframe.
- Use the portal and our services only for lawful purposes.
- Not attempt to gain unauthorized access to any part of the portal or our systems.
- Not use the portal to transmit spam, malware, or any harmful content.
## 7. Limitation of liability
To the fullest extent permitted by law, mthd media will not be liable for any indirect,
incidental, special, or consequential damages arising from the use or inability to use our
services or portal, including loss of revenue, data, or business opportunities.
Our total liability to you for any claim arising out of or in connection with our services
will not exceed the total fees paid by you in the three months preceding the claim.
## 8. Privacy
Your use of the portal and website is also governed by our
Privacy Policy , which is incorporated into these terms
by reference. By agreeing to these terms, you also acknowledge our privacy practices.
## 9. Changes to these terms
We may update these terms from time to time. When we do, we will update the "Last updated"
date above. Continued use of the portal or our services after any changes constitutes your
acceptance of the updated terms. We will notify active clients of material changes via email.
## 10. Governing law
These terms are governed by the laws of the Commonwealth of Virginia, United States,
without regard to its conflict-of-law provisions. Any disputes arising from these terms
or our services will be resolved in the courts of Loudoun County, Virginia.
## 11. Contact
Questions about these terms? Reach us at
contact@mthd.media or through our
support page .
---
title: Privacy Policy | mthd media, Loudoun County VA
description: Privacy policy for mthd media. Learn how we collect, use, and protect your information.
# Privacy Policy
Last updated: June 2026
## 1. Who we are
mthd media ("we," "us," or "our") is a social media management agency based in
Loudoun County, Virginia. We operate the website mthd.media
and provide social media strategy, content creation, and account management services.
You can reach us at contact@mthd.media .
## 2. Information we collect
We only collect information you choose to give us, including:
- Contact form submissions: your name, email address, brand name, and any message you send us through our contact form.
- Booking information: when you schedule a call through Calendly, their service collects your name, email, and chosen time slot. See Calendly's privacy policy .
- Portal access requests: if you request access to our client portal, we collect your name, email address, and business name.
- Portal account data: for invited clients, we store your email address and business name to manage your account. This includes performance reports, content records, and messages exchanged through the portal.
- Authentication data: we use passwordless sign-in (magic links) for the client portal. Your email is used solely to authenticate you and is stored securely via Supabase.
- Communications: emails or other messages you send us directly, including messages sent through the portal chat.
- Billing information: for active clients, your subscription plan and billing status. Payment card details are collected and processed directly by Stripe — we never see or store your full card number.
We also use Google Analytics to see how people find and use this site. It records
the pages you view, how you arrived here, your browser and device type, and your
approximate location (city level, worked out from your IP address). We see this
as aggregate traffic figures and do not use it to identify you. Google Analytics
sets cookies in your browser so it can recognise repeat visits.
We do not use advertising or ad-targeting scripts on this website, and we never
sell your information. The client portal carries no analytics at all.
## 3. How we use your information
We use the information you provide solely to:
- Respond to your inquiries and messages
- Schedule and conduct discovery calls
- Communicate about potential or ongoing projects
- Review and process portal access requests
- Provide you access to your client portal, including reports, content, and direct messaging
- Authenticate your identity when you sign in to the portal
We do not sell, rent, or share your personal information with third parties for marketing purposes.
## 4. Third-party services
This website uses the following third-party services, each governed by their own privacy policy:
- Supabase: provides authentication and database storage for the client portal. Portal account data, access requests, reports, content records, and messages are stored in Supabase. Supabase Privacy Policy
- Stripe: processes subscription payments for active clients. Card details are handled entirely by Stripe and never touch our servers. Stripe Privacy Policy
- Formspree: processes public contact form submissions. Formspree Privacy Policy
- Calendly: handles appointment scheduling. Calendly Privacy Policy
- Vercel: hosts this website and may collect standard server logs (IP address, browser type, pages visited). Vercel Privacy Policy
- Google Analytics: measures visitor traffic and how people move through the public pages of this site. It is not loaded in the client portal. Google Privacy Policy
- Google Fonts: serves the Inter typeface used on this site. Google Privacy Policy
## 5. Data retention
We retain contact form submissions and email correspondence for as long as necessary
to fulfil the purpose for which it was collected, or as required by law.
Portal account data (including your profile, reports, content records, and messages)
is retained for the duration of your active client relationship with mthd media. Access
requests are retained for our internal records regardless of whether they were approved or denied.
If you'd like us to delete your data, contact us at
contact@mthd.media and we'll handle it promptly.
## 6. Your rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of any future communications from us
To exercise any of these rights, email us at contact@mthd.media .
## 7. Children's privacy
Our website and services are not directed to children under the age of 13.
We do not knowingly collect personal information from children.
## 8. Changes to this policy
We may update this privacy policy from time to time. When we do, we'll update the
"Last updated" date at the top of this page. Continued use of the site after any
changes constitutes your acceptance of the updated policy.
## 9. Contact
Questions about this policy? Reach us at
contact@mthd.media or through our
support page .
---
title: Accessibility Statement | mthd media
description: mthd media's commitment to web accessibility and how to get help if you need it.
# Built for everyone
We want everyone to be able to access our site and services.
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
Accessibility needs vary, and we're committed to improving the experience for all visitors.
If something isn't working for you, we want to know about it.
## How we support access
- Semantic HTML is used throughout the site so screen readers can navigate it correctly.
- All interactive elements are keyboard-navigable.
- Color contrast across text and backgrounds meets WCAG 2.1 AA minimum ratios.
- Images include descriptive alt text where relevant.
- Animations respect the prefers-reduced-motion system setting — all motion is disabled for users who have opted out.
- We continuously review and improve as accessibility standards evolve.
## Third-party content
Some features — such as social feeds, booking tools, and contact forms — come from third-party
services. We don't control those services and they may not behave identically for every user,
though we select technology partners with accessibility in mind.
## Need help or have feedback?
If you have trouble using any part of our site or need assistance:
- Email contact@mthd.media with a description
of the issue and we'll respond promptly.
- Use our support page to send a message and let us know
what you encountered.
We use your feedback to fix issues and improve the experience for you and anyone else
who may run into the same problem.