Questions you
probably have.
If something isn't answered here, reach out and we'll get back to you.
Is there a minimum contract?
No. Everything is month-to-month. There's no lock-in.
How much notice do I need to cancel?
30 days. Let us know before the next billing cycle and you won't be charged for the following month.
Do you film at my location?
If you're in Loudoun County, yes — we come to you. Outside the area, you send us the footage and we handle editing, captions, and posting from there.
Do you work with clients outside Northern Virginia?
Yes. We work with anyone, anywhere.
Which platforms do you work on?
We'll recommend the right one based on where your audience actually is. If you already know which platform you want, we work with that. Intro covers one platform, Standard covers two, and Growth covers Instagram, TikTok, and YouTube Shorts.
How long until my first post goes live?
Two weeks from when you sign on. You'll have portal access and a strategy call within 24 hours of signing — content production starts immediately after.
What if I don't like a piece of content?
Each deliverable comes with one revision round. If you need more than that, we'll work something out at an hourly rate.
Do you need access to my accounts?
No passwords. We get added as a partner through Meta Business Suite for Instagram and Facebook, and through the equivalent for TikTok and YouTube. You keep full control of your accounts the entire time.
Do you guarantee results?
We don't promise specific follower counts or engagement numbers — no honest agency can. What we do guarantee is that everything in your plan gets delivered on time, every week. If you're not happy after 60 days, cancel with 30 days notice.
When do I pay?
There's a one-time onboarding fee of $250 due before work starts. After that, you're billed on the 1st of each month, with the first month paid upfront.
Still have a question?
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